Service Plans Priced for the Sale and Built for Loyalty
A service plan is more than coverage. It is a price decision, a protection decision, and a promise between a retailer and its customer.
Service That Matters
Behind Every Warranty Price Is a Promise
Customers may start with cost, but they remember the experience when service is needed. Gotham helps retailers deliver responsive support and dependable care after the sale.
With 24/7 customer support through New Leaf ServicePro and direct assistance from the Gotham team when needed, retailers can offer protection with greater confidence.
Covered Products
Cost-Effective Protection
Across Major Categories
Our extended service plans help retailers offer competitively priced protection, clear value, and added peace of mind across a wide range of consumer products.
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Computers, laptops, tablets
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Electronics
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Furniture
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Home theater & TVs
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Kitchen & small appliances
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Lawn & garden
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Musical instruments
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Washers & dryers
Coverage Details
Protection That Delivers Value After the Sale
- Parts & Labor Coverage
Coverage for eligible mechanical and electrical failures, including repair or replacement when required. - Power Surge Protection
Eligible major appliances receive service protection for qualifying power-surge damage. - No-Lemon Protection
Repeated qualifying repairs may lead to replacement with a product of like kind and quality. - Food Loss Reimbursement
Eligible refrigerator or freezer failures may include reimbursement for food loss up to $200. - Fully Insured Plans
New Leaf plans are underwritten by Fortegra Financial, rated A- (Excellent) by A.M. Best.
Why Gotham Sales
Service Designed to Protect
Customer Loyalty
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Seamless Service Our experienced support network helps coordinate repairs and customer assistance efficiently.
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Easy Program Setup Simple registration processes and responsive support help retailers manage plans with confidence.
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Trusted Protection Fully insured service partnerships help reduce risk while improving customer confidence and satisfaction.
24/7 Customer Support
Customers can access assistance through New Leaf ServicePro whenever service is needed.20,000+ Service Professionals
Nationwide access to authorized service professionals helps deliver dependable repair support.Responsive Gotham Support
When additional assistance is needed, our team stays involved to help move issues toward resolution.
Long-term partnerships built on dependable service
Retailers across the country continue to trust Gotham Sales for responsive support, reliable protection plans, and long-standing business relationships.
150+
U.S. retailers trusting Gotham extended service plans for over 10 years
A+
Gotham’s strong customer reputation is reflected in its BBB accreditation and ratings
20,000+
Authorized service professionals nationwide through New Leaf’s service network.
